Indian Institute of Management Udaipur Library

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The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world

By: Reichheld, Fred.
Material type: materialTypeLabelBookPublisher: New Delhi Harvard Business Review Press 2011Edition: .Description: .ISBN: .Subject(s): Consumer satisfaction | Customer Relationship | Employee MotivationDDC classification: 658.872 REI
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Item type Current location Call number Status Date due
Monograph Monograph Indian Institute of Management Udaipur
C6/5 		658.872 REI (Browse shelf) Available

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